Dk7 Terms and Conditions — Malaysia Entertainment Platform Usage Policy

Welcome to dk7, an online entertainment platform operated under a recognised international gaming licence. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and dk7 ("Platform", "We") regarding your use of the website, mobile app, and all services offered by dk7.

By accessing the dk7 website, downloading the app, registering an account, making a deposit, or using any dk7 services, you hereby confirm that you have read, understood, and agree to be bound by all provisions of these Terms, as well as dk7's Privacy Policy and Responsible Gaming Policy.

Dk7 reserves the right to update, modify, or replace any part of these Terms at any time with reasonable notice. Users will be informed of material changes via their registered email or in-platform notifications. Continued use of the platform after such changes take effect constitutes your acceptance of the updated Terms.

To register and use dk7 services, you must meet all of the following eligibility requirements:

• At least 18 Years Old at the time of registration.
• Not a resident or citizen of a jurisdiction where online gambling is entirely prohibited under local law.
• Possessing full legal capacity to enter into a binding agreement.
• Has never had an account previously closed due to fraud, misconduct, or terms violations.
• Registering using accurate, complete, and up-to-date personal information.

Each user is only permitted to hold one (1) active account only. Holding multiple accounts, whether directly or through different identities, devices, or IP addresses, constitutes a serious violation of these terms. dk7 reserves the right to close all associated accounts and confiscate any balances or winnings held in those accounts.

All information provided during registration and the KYC (Know Your Customer) verification process must be accurate and truthful. dk7 reserves the right to request identity verification documents such as a national ID, passport, or other supporting documents at any time. Failure to provide the requested documents within the stipulated timeframe may result in account suspension or closure.

Dk7 supports a variety of popular payment methods in Malaysia, including FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, and USDT. All transactions are processed securely using 256-bit SSL encryption.

Deposit Policy:

• The minimum deposit limit is as stated on the dk7 Deposit page.
• Deposits are typically credited to your account within less than two (2) minutes after payment confirmation is received.
• All deposits must be made using a payment method registered under the same user's name. dk7 does not accept third-party deposits.
• Dk7 reserves the right to apply additional review for deposits exceeding certain limits.

Withdrawal Policy:

• Withdrawals will only be processed upon successful completion of full KYC verification.
• Withdrawal requests are processed within the timeframe stated on the Withdrawal page, depending on the chosen method.
• Withdrawals must be made to an account or wallet registered under the same user's name.
• Dk7 reserves the right to suspend or withhold withdrawals for the purposes of fraud investigation or legal compliance.
• Any winnings obtained through system abuse, technical errors, or fraudulent activity will not be processed for withdrawal.

Dk7 offers a range of bonuses and promotions to new and existing members. All offers are subject to specific conditions stated on the relevant promotions page and the following general terms:

• All bonuses are subject to wagering requirement as specified. Users must meet these requirements before any bonus funds or winnings derived from that bonus are eligible for withdrawal.
• Each promotion has a set validity period. Bonuses that are not used within that period will expire automatically.
• Each member is only eligible to claim each promotion once, unless stated otherwise.
• Dk7 reserves the right to cancel or modify any promotion at any time without prior notice.
• Promotion abuse, including but not limited to: use of multiple accounts, coordinated betting (bonus abuse), or immediate withdrawal after claiming a bonus without meeting the wagering requirements, will result in bonus cancellation and account closure.

All games offered at dk7 — including Live Casino, slots, bingo, Sports Betting, and e-sports — are subject to the specific rules stated within each game. Users are responsible for familiarising themselves with the game rules before playing.

• Game results generated by the Random Number Generator (RNG) system are final and cannot be disputed.
• Any attempt to hack, manipulate, or exploit the dk7 systems or software is strictly prohibited and may be subject to legal action.
• The use of bots, automation software, or any third-party tools for gameplay is strictly prohibited.
• Dk7 reserves the right to void any bet or game resulting from a clear technical error or system disruption.
• In the event of a conflict between language versions, the English version of the game rules shall prevail.

For Sports Betting, all odds and markets are subject to change before the game begins. dk7 reserves the right to close any market, void bets, or adjust betting limits for suspicious markets or for operational reasons.

Dk7 takes our responsibility in promoting healthy and responsible gaming seriously. We provide a range of self-control tools to help users manage their gaming habits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your spending.
• Loss Limit: Limit the amount you can lose within a specified period.
• Wagering Limit: Control the maximum wagering limit per gaming session.
• Cooling-Off Period: Take a temporary break from the platform for 24 hours up to 6 weeks.
• Self-Exclusion: Close your account voluntarily for a period ranging from 6 months to a lifetime.

If you are concerned about your own gaming habits or those of someone you know, we encourage you to reach out to the dk7 support team or refer to the available help resources. Remember — gaming should always be entertainment, not stress.

Users may close their dk7 account at any time by contacting the customer support team. Before closure, please ensure all eligible funds have been withdrawn, as any account balance claimed after closure will be subject to stricter procedures.

Dk7 reserves the right to suspend, restrict, or immediately terminate a user's account without prior notice under the following circumstances:

• Confirmation that the user is under 18 years of age.
• Ownership or use of multiple accounts.
• Fraud, misappropriation, or money laundering activities.
• Any attempt to hack or manipulate the dk7 system.
• Breach of any provision within these Terms.
• Legal compliance requirements or regulatory authority directives.

Dk7 makes every effort to ensure the platform operates without interruption at all times. However, we cannot guarantee that the platform will always be free from technical disruptions, errors, or outages caused by factors beyond our control.

To the extent permitted by applicable law, dk7 and its parent company, affiliates, directors, employees, and partners shall not be liable for:

• Any direct or indirect financial losses incurred as a result of using the platform.
• Service disruptions, processing delays, or technical errors beyond dk7's control.
• Losses or damages caused by computer viruses, cyberattacks, or unauthorised access to a user's account due to the user's own negligence.
• Valid game outcomes even if they do not meet user expectations.

Users acknowledge that gambling involves real financial risk and fully accept that risk. dk7 is not responsible for users' financial decisions relating to their wagering activities on the platform.

These Terms are governed by and interpreted in accordance with the laws of the jurisdiction in which dk7 is registered and licensed. Any dispute arising from or in connection with these Terms or the use of the dk7 platform shall first be resolved through good-faith negotiation between the parties involved.

If a dispute cannot be resolved through negotiation within thirty (30) days, the parties agree to refer the dispute to binding arbitration under the rules of a recognised arbitration body. The arbitration decision is final and binding on all parties.

For formal complaints or enquiries related to these terms, please contact the dk7 customer support team, available to assist you 24 hours a day, seven days a week.